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Service Engineer - Desktop
Job Position : Service Engineer – Desktop
Qualification : Diploma, Bachelor’s degree
Key Skill : Desktop Support
Experience : 03 – 06 months
Gender : Male
JOB DESCRIPTION:
Provide on-site installation, validation and commissioning of instruments
Perform hands-on on-site troubleshooting, service and repairs
Provide high level technical support to external customers at their location
Provide on-site training to the customers
Create and maintain service information in the company enterprise database
Timely and professionally handle field service calls
Able to update firm ware for the line printer
Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
Being organized and proactive
Opening for Printer Engineer
Job Position : Printer Engineer
Qualification : Diploma
Key Skill : Laser Jet Printers
Experience : 06-1 year
Gender : Male
JOB DESCRIPTION
Support Level L1 & L2
To understand and resolve all types of Printer problems
Troubleshooting and repairing all types of Printer’s Dot matrix, Inkjet, Laser jet, DeskJet & Mfp
To handle escalations at User end
Replace the front panel/ ribbon mask/printer head/head cable
Head alignment
Able to update firm ware for the line printer
Able to replace the logic board/power supply
Opening for Business Development Executive
Job Position : Business Development Executive
Qualification : Graduation
Key Skill : Telecalling
Experience : Freshers
Gender : Female
JOB DESCRIPTION
Consistently make a good first impression when calling leads
Commit to departmental and individual quotas/goals
Meet company expectations for excellent customer service
Update contacts database when necessary
Answer all customer questions honestly and accurately
Maintain a friendly, professional tone at all times
Basic computer skills, including Microsoft Word and Excel
Excellent telephone etiquette
Excellent communication skills
Generating and qualifying leads from cold calling
Managing, tracking and following up on leads by calling them