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Service Engineer - Desktop

Job Position  : Service Engineer – Desktop

Qualification : Diploma, Bachelor’s degree

Key Skill         : Desktop Support

Experience    : 03 – 06 months

Gender           : Male

JOB DESCRIPTION:

Provide on-site installation, validation and commissioning of instruments

Perform hands-on on-site troubleshooting, service and repairs

Provide high level technical support to external customers at their location

Provide on-site training to the customers

Create and maintain service information in the company enterprise database

Timely and professionally handle field service calls

Able to update firm ware for the line printer

Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

Being organized and proactive

Opening for Printer Engineer

Job Position  : Printer Engineer

Qualification : Diploma

Key Skill         : Laser Jet Printers

Experience    : 06-1 year

Gender           : Male

JOB DESCRIPTION

Support Level L1 & L2

To understand and resolve all types of Printer problems

Troubleshooting and repairing all types of Printer’s Dot matrix, Inkjet, Laser jet, DeskJet & Mfp

To handle escalations at User end

Replace the front panel/ ribbon mask/printer head/head cable

Head alignment

Able to update firm ware for the line printer

Able to replace the logic board/power supply

Opening for Business Development Executive

Job Position  : Business Development Executive

Qualification : Graduation

Key Skill         : Telecalling

Experience    : Freshers

Gender           : Female

JOB DESCRIPTION

Consistently make a good first impression when calling leads

Commit to departmental and individual quotas/goals

Meet company expectations for excellent customer service

Update contacts database when necessary

Answer all customer questions honestly and accurately

Maintain a friendly, professional tone at all times

Basic computer skills, including Microsoft Word and Excel

Excellent telephone etiquette

Excellent communication skills

Generating and qualifying leads from cold calling

Managing, tracking and following up on leads by calling them

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Sapthagiri Colony, (Behind Kasi Theatre)
Ashok Nagar, Chennai-600 083
E-Mail: promotions@nexbase.in

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